The “10 Foot, 3-Second” Rule of Visual Management

Fujio ChoThe “10 Foot, 3-Second” axiom is a rule of thumb regarding visual controls.

The rule says that a person should be able to look at the visual board from 10 feet away, and should be able to discern normal from abnormal within 3 seconds, allowing the person to make a decision on what to do to return the workplace to normal conditions.

Hour by Hour BoardThis does not mean that a novice needs to be able to do it, but someone who is familiar with the visual controls should be able to interpret the situation quickly and in passing. That means that visuals need to be big, and they need to be followed.

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